Social CRM is a major game changer in two ways:
1. It makes your entire team publicly accountable
2. How your company handles issues and tickets via social media will be either the best or worst thing your marketing team could ever hope for
Here are 6 tips that any non-profit can use to increase their community, volunteers, and donations.
While few non-profits take advantage of social media, even fewer are ready to do so. Here are five signs that your charity isn’t ready to use social media..yet.
Last week one of my buddies had a conundrum that he threw out to the crew over beers. His issue was that his boss sent him a friend invite on Facebook and wanted to know what he should do. He likes his boss but he was really concerned about personal life, which he primarily associates [...]
This is actually a re-post of an article I did for our FYIndOut blog but I’ve had enough people ask me about it that I thought I should share it here as well.
Over the last few months I’ve attended the various, great professional networking events that Chicago has to offer; everything from Small Business Round [...]
Will professional associations go down the same path of devastation as news papers as more professionals interact and connect via social media?
This would be one of those posts that either falls under either the “rant” category or the “I must be missing something” category.
If you really are an experienced professional in social media, you’ve got to be getting fairly ticked off with everyone that’s coming out of the woodwork claiming to be one of your peers. [...]
